SMITHS HEARING CARE LTD SURVEYS
MARCH 2019
In March this year we sent out a survey to some of our clients, we asked seven questions and we were delighted with the responses we received back.
1. Friendliness of Smiths Hearing Care
*****
Very Satisfied
41 out of 46
Satisfied
****
6 out of 46
Neither Satisfied or Dissatisfied
None
Dissatisfied
None
Very Dissatisfied
None
2. Timeliness of Appointment
*****
Very Satisfied
44 out of 46
Satisfied
****
2 out of 46
Neither Satisfied or Dissatisfied
None
Dissatisfied
None
Very Dissatisfied
None
3. Professionalism
*****
Very Satisfied
41 out of 46
****
Satisfied
5 out of 46
Neither Satisfied or Dissatisfied
None
Dissatisfied
None
Very Dissatisfied
None
4. Explanation of diagnosis
*****
Very Satisfied
37 out of 46
****
Satisfied
9 out of 46
Neither Satisfied or Dissatisfied
None
Dissatisfied
None
Very Dissatisfied
None
5. Explanation of hearing industry
*****
Very Satisfied
37 out of 46
Satisfied
****
9 out of 46
Neither Satisfied or Dissatisfied
None
Dissatisfied
None
Very Dissatisfied
None
6. Overall experience with Smith's Hearing Care
*****
Very Satisfied
41 out of 46
Satisfied
****
5 out of 46
Neither Satisfied or Dissatisfied
None
Dissatisfied
None
Very Dissatisfied
None
7. Would recommend Smith's Hearing Care
Very Likely
*****
40 out of 46
Likely
****
38 out of 46
Perhaps
***
2 out of 46
Not Likely
None
Definitely Not
None